What do you do if?
| If this happens….. | Do this…... | 
| You are late to College | Go straight to Student Services to be signed in. | 
| You need to leave College early | Your parent should email or phone Student Services (studentservices@jtccdow.catholic.edu.au). Your parent must attend the Office to sign you out at the time of departure. | 
| You are (or will be) absent from College for one or more whole days | Your parent should enter the absence via the Compass portal including attaching any relevant documentation such as doctor’s certificates. | 
| You need to take medication whilst at College | Go to Student Services. | 
| You cannot participate in sport | Your parent should email the Sports Coordinator and/ or your Learning Group mentor. | 
| You are absent for an assessment task or submit a task late | Refer to the Assessment Policy and Procedure section on the College website. | 
| You need to pay money for an item or event | Most funds should be paid electronically. For any cash transactions, please attend the Finance office. | 
| You receive a lunchtime detention | Attend A1 at the commencement of lunch on the allocated date. Lunch detentions run from 1pm to 1.15pm. | 
| You receive an afternoon detention | Attend A1 at the conclusion of sport on the allocated Tuesday. Afternoon detention runs from 2.45pm to 3.15pm on Tuesdays. | 
| You have an issue with your uniform | Your parent should email your Learning Group mentor and/ or your Year Coordinator. | 
| You lose a personal item | Go to Student Services. | 
| You find some lost property | Take it to Student Services. | 
| You become unwell during the College day | With the permission of your current classroom teacher, you should go to Student Services. | 
| You have a problem with a particular subject | First speak with your classroom teacher and/ or the relevant KLA Coordinator. If the issue remains unresolved your parent may also make phone or email contact with these staff. | 
| Your parents need to contact you during the College day | Your parent should phone the office and a message will be directed to you. | 
| You need to contact your parents during the College day | Go to Student Services. | 
| You need to contact a teacher | Go to Student Services. |